Refund Policy

Last updated: 8 November 2026

If Smartway isn't right for you, email plaztikman@live.com within 14 days of buying it with the email address you bought it with, and we'll refund you in full. No questions asked.

When a refund is made, the licence key for that order is disabled, and the game stops working on any PC where it was activated.

After 14 days we can still help if the game doesn't work on your PC. Get in touch and we'll do our best to fix it, or refund you if we can't.

Refunds go back to your original payment method through Stripe, usually within 5–10 working days. This policy doesn't affect your statutory rights.